📋 Introduction
Welcome to Royal Rummy India, a premium real money gaming platform. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website and gaming services. By accessing our platform and participating in real money Rummy games, you agree to the terms outlined in this policy.
As a real money gaming operator in India, we are committed to maintaining the highest standards of data protection and privacy. We comply with applicable Indian laws including the Information Technology Act, 2000, and follow international best practices for data security.
📊 Information We Collect
🆔 Personal Information
- Account Registration: Name, email address, phone number, date of birth, address
- Identity Verification: Government-issued ID documents (Aadhaar, PAN, Passport, Driver's License)
- Age Verification: Documentation to confirm you are 18 years or older
- Contact Information: Mailing address, phone numbers for account security
💳 Financial Information
- Payment Methods: Bank account details, UPI IDs, digital wallet information
- Transaction History: Deposits, withdrawals, gaming transactions, and cash winnings
- Tax Information: PAN details for TDS compliance and tax reporting
- Banking Verification: Account ownership verification documents
🎮 Gaming Data
- Game Activity: Games played, stakes, winnings, losses, tournament participation
- Player Statistics: Win/loss ratios, ranking, skill level assessments
- Session Information: Login times, game duration, device information
- Responsible Gaming: Spending limits, self-exclusion preferences, gaming patterns
💻 Technical Information
- Device Data: IP address, browser type, operating system, device identifiers
- Usage Analytics: Page views, click patterns, feature usage, navigation paths
- Security Logs: Login attempts, suspicious activities, fraud prevention data
- Performance Data: Loading times, error reports, crash logs
🎯 How We Use Your Information
🔐 Account Management
- Create and maintain your gaming account
- Verify your identity and age (18+ requirement)
- Process deposits and withdrawals securely
- Provide customer support and resolve issues
💰 Financial Operations
- Process real money gaming transactions
- Calculate and distribute cash winnings
- Comply with tax reporting obligations
- Prevent fraud and money laundering
🎮 Gaming Services
- Facilitate Rummy games and tournaments
- Maintain fair play and game integrity
- Track player statistics and rankings
- Implement responsible gaming measures
📈 Platform Improvement
- Analyze usage patterns to improve services
- Develop new features and gaming options
- Optimize platform performance and security
- Conduct market research and analytics
🤝 Information Sharing and Disclosure
🛡️ Data Security Measures
🔒 Encryption
All sensitive data is encrypted using industry-standard SSL/TLS encryption. Financial transactions and personal information are protected with bank-grade security protocols.
🏦 Secure Storage
Your data is stored in secure, certified data centers with multiple layers of physical and digital security. Access is restricted to authorized personnel only.
🔍 Fraud Detection
Advanced fraud detection systems monitor all transactions and gaming activities to identify and prevent suspicious behavior and unauthorized access.
✅ Regular Audits
Our security systems undergo regular audits and assessments by independent security firms to ensure the highest level of protection for your data.
👤 Your Privacy Rights
📖 Access and Review
You have the right to access and review all personal information we hold about you. Contact our support team to request a copy of your data.
✏️ Correction and Update
You can update your personal information through your account settings or by contacting customer support. Keep your details current for security and compliance purposes.
🗑️ Data Deletion
You may request deletion of your personal data, subject to legal and regulatory requirements. Some information may be retained for compliance with financial regulations.
🚫 Marketing Opt-out
You can opt out of marketing communications at any time through your account preferences or by using the unsubscribe link in our emails.
🍪 Cookies and Tracking Technologies
📅 Data Retention Policy
We retain your personal information for different periods based on the type of data and legal requirements:
- Account Information: Retained while your account is active and for 7 years after closure for compliance purposes
- Financial Records: Maintained for 7 years as required by Indian financial regulations and tax laws
- Gaming History: Kept for 5 years to resolve disputes and maintain game integrity
- Support Communications: Retained for 3 years for quality assurance and training purposes
- Marketing Data: Deleted immediately upon opt-out or account closure
👶 Children's Privacy Protection
🔞 Strict Age Verification
Royal Rummy India is exclusively for players aged 18 years and above. We implement rigorous age verification processes and do not knowingly collect personal information from minors.
🛡️ Protection Measures
- Mandatory identity document verification during registration
- Continuous monitoring for underage gaming attempts
- Immediate account suspension for age verification failures
- Regular audits of our age verification systems
🌍 International Data Transfers
Your personal information is primarily stored and processed within India. In limited circumstances, we may transfer data internationally for:
- Cloud storage and backup services with international providers
- Technical support and software development services
- Fraud prevention and security services
- Payment processing through international payment networks
All international transfers comply with applicable data protection laws and include appropriate safeguards to protect your information.
📞 Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
📧 Email Support
📱 Customer Support
Available 24/7 through your account dashboard
📬 Postal Address
Royal Rummy India
Data Protection Officer
[Address to be updated based on actual business location]
We will respond to all privacy-related inquiries within 7 business days.
🔄 Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes:
- We will notify you via email or platform notification
- The updated policy will be posted on our website
- We will update the "Last Updated" date at the top of this policy
- Continued use of our platform after changes constitutes acceptance
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.